How to cancel Perplexity (Pro & Max).

Cancel in the same place you subscribed. If you upgraded on perplexity.ai, sign in and open Settings, then Account or Subscription, and cancel the plan. If you subscribed in the iPhone app, cancel in iPhone Settings under Subscriptions. If you subscribed in the Android app, cancel in Google Play under Subscriptions. Verify the exact current steps on Perplexity's official help page.

The place you cancel is the same — wherever you originally subscribed. On the web you open Settings, then Account or Subscription, choose the Perplexity plan and cancel. The path does not change based on which individual tier you are on.

If you subscribed through the Perplexity app on iPhone or Android, the web settings often won't show a cancel option because Apple or Google handles the billing. Cancel through that store instead — iPhone Settings under Subscriptions, or Google Play under Subscriptions.

No. Uninstalling the Perplexity app does not cancel an Apple or Google Play subscription. You must cancel through Apple, Google Play, or the Perplexity website, depending on where you subscribed.

It depends on where you subscribed and your region. Many subscriptions are non-refundable and you simply keep access until the period ends; accidental charges may be refundable if you contact support quickly, and Apple and Google run their own refund request processes. Verify on Perplexity's and the store's official pages.

Some people receive Perplexity Pro through a partner, carrier or promotional offer rather than a direct subscription. In that case you manage or cancel it through whoever provided the offer, not always in Perplexity's own settings. Check the email or account that granted the offer, and verify on Perplexity's official help page.

Cancelling the subscription is different from deleting your account. You usually keep access until the billing period ends, then drop to the free tier. Your account and saved threads are typically preserved unless you delete the account separately.

Yes. You generally keep paid access until the end of the current billing period, after which the account reverts to the free tier rather than being closed. You can resubscribe later if you want.

Check that the subscription shows an expiry date rather than a renewal date. On the web it should say it ends on a date; on Apple it reads "Expires"; on Google Play it shows the cancellation. If it still says it renews, you likely cancelled in the wrong place or too late.