Find where you subscribed
The Anthropic website at claude.ai, the Apple App Store, or Google Play. Your receipt or the "Manage subscription" link tells you which. You must cancel Claude in that same place.
Cancel Claude
Cancelling Claude takes about a minute, but where you click depends on how you signed up. If you upgraded on Anthropic's claude.ai website you cancel there; if you subscribed inside the iPhone or Android app you cancel through Apple or Google. This independent guide walks through each path and what happens to your conversations afterwards.
Quick answer
Anthropic bills Claude through three different systems. Use the one that matches how you signed up — if you cancel in the wrong place you will still be charged.
| Where you subscribed | How to cancel | Who handles refunds |
|---|---|---|
| Anthropic website (claude.ai) | Sign in → Settings → Billing / Subscription → Cancel → confirm. | Anthropic (see its refund page). |
| iPhone / iPad (App Store) | iPhone Settings → your name → Subscriptions → Claude → Cancel Subscription. | Apple handles cancel & refunds. |
| Android (Google Play) | Play Store → Menu → Subscriptions → Claude → Cancel subscription. | Google Play handles refunds. |
Tip: cancel at least 24 hours before your renewal date. You keep Claude access until the current period ends. Always verify the exact current steps on Anthropic's official help page.
Step by step
The web flow is the most common. If you don't see a cancel button on the web, you subscribed through Apple or Google — use those steps instead.
The Anthropic website at claude.ai, the Apple App Store, or Google Play. Your receipt or the "Manage subscription" link tells you which. You must cancel Claude in that same place.
Web: sign in at claude.ai → Settings → Billing. iPhone: Settings → your name → Subscriptions. Android: Play Store → Subscriptions.
Choose the Claude plan and confirm the cancellation. You should see a date showing access continues until the end of the period.
Check that the subscription shows "expires on" rather than "renews on." Cancel at least 24 hours before renewal so you are not charged again.
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Across our network
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FAQ
Short answers about where to cancel Claude, Pro vs Max, refunds, what happens to your conversations, and confirming it worked.
Cancel in the same place you subscribed. If you upgraded on claude.ai, sign in and open Settings, then Billing or Subscription, and cancel the plan. If you subscribed in the iPhone app, cancel in iPhone Settings under Subscriptions. If you subscribed in the Android app, cancel in Google Play under Subscriptions. Verify the exact current steps on Anthropic's official help page.
The place you cancel is the same — wherever you originally subscribed. On the web you open Settings, then Billing or Subscription, choose the Claude plan and cancel. The path does not change based on which individual tier you are on.
If you subscribed through the Claude app on iPhone or Android, the web settings often won't show a cancel option because Apple or Google handles the billing. Cancel through that store instead — iPhone Settings under Subscriptions, or Google Play under Subscriptions.
No. Uninstalling the Claude app does not cancel an Apple or Google Play subscription. You must cancel through Apple, Google Play, or the Anthropic website at claude.ai, depending on where you subscribed.
It depends on where you subscribed and your region. Many subscriptions are non-refundable and you simply keep access until the period ends; accidental charges may be refundable if you contact support quickly, and Apple and Google run their own refund request processes. Verify on Anthropic's and the store's official pages.
Cancelling the subscription is different from deleting your account. You usually keep access until the billing period ends, then drop to the free tier. Your account and conversation history are typically preserved unless you delete the account separately.
Yes. You generally keep paid access until the end of the current billing period, after which the account reverts to the free tier rather than being closed. You can resubscribe later if you want.
Most Claude plans are month-to-month or annual and can be cancelled anytime. Cancel at least 24 hours before the renewal date to avoid the next charge, and you usually keep access until the current period ends.
Check that the subscription shows an expiry date rather than a renewal date. On the web it should say it ends on a date; on Apple it reads "Expires"; on Google Play it shows the cancellation. If it still says it renews, you likely cancelled in the wrong place or too late.
Open the iPhone Settings app, tap your name at the top, tap Subscriptions, select Claude, then Cancel Subscription. Apple handles the billing for in-app subscriptions, so the claude.ai website will not show a cancel button in that case.