Find where you subscribed
The OpenAI website, the Apple App Store, or Google Play. Your receipt or the "Manage subscription" link tells you which. You must cancel ChatGPT in that same place.
Cancel ChatGPT
Cancelling ChatGPT takes about a minute, but where you click depends on how you signed up. If you upgraded on the OpenAI website you cancel there; if you subscribed inside the iPhone or Android app you cancel through Apple or Google; and ChatGPT Team is cancelled by an admin in the workspace billing settings. This independent guide walks through each path and what happens to your chats afterwards.
Quick answer
OpenAI bills ChatGPT through three different systems. Use the one that matches how you signed up — if you cancel in the wrong place you will still be charged.
| Where you subscribed | How to cancel | Who handles refunds |
|---|---|---|
| OpenAI website (chatgpt.com) | Sign in → Settings → Billing / Subscription → Cancel → confirm. | OpenAI (see its refund page). |
| iPhone / iPad (App Store) | iPhone Settings → your name → Subscriptions → ChatGPT → Cancel Subscription. | Apple handles cancel & refunds. |
| Android (Google Play) | Play Store → Menu → Subscriptions → ChatGPT → Cancel subscription. | Google Play handles refunds. |
| ChatGPT Team (workspace) | Admin signs in → workspace Settings → Billing → cancel the plan. | OpenAI (workspace billing). |
Tip: cancel at least 24 hours before your renewal date. You keep ChatGPT access until the current period ends. Always verify the exact current steps on OpenAI's official help page.
Step by step
The web flow is the most common. If you don't see a cancel button on the web, you subscribed through Apple or Google — use those steps instead. For Team, an admin cancels in workspace billing.
The OpenAI website, the Apple App Store, or Google Play. Your receipt or the "Manage subscription" link tells you which. You must cancel ChatGPT in that same place.
Web: sign in at chatgpt.com → Settings → Billing. iPhone: Settings → your name → Subscriptions. Android: Play Store → Subscriptions.
Choose the ChatGPT plan and confirm the cancellation. You should see a date showing access continues until the end of the period. For Team, an admin cancels in the workspace billing settings.
Check that the subscription shows "expires on" rather than "renews on." Cancel at least 24 hours before renewal so you are not charged again.
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Across our network
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FAQ
Short answers about where to cancel ChatGPT, Team plans, refunds, what happens to your chats, and confirming it worked.
Cancel in the same place you subscribed. If you upgraded on chatgpt.com, sign in and open Settings, then Billing or Subscription, and cancel the plan. If you subscribed in the iPhone app, cancel in iPhone Settings under Subscriptions. If you subscribed in the Android app, cancel in Google Play under Subscriptions. Verify the exact current steps on OpenAI's official help page.
The place you cancel is the same — wherever you originally subscribed. On the web you open Settings, then Billing or Subscription, choose the ChatGPT plan and cancel. The path does not change based on which individual tier you are on.
ChatGPT Team is billed at the workspace level, so a workspace owner or admin cancels it in the workspace billing settings rather than in a personal account. Removing one member does not cancel the whole plan. Check OpenAI's help page for the current admin steps.
If you subscribed through the ChatGPT app on iPhone or Android, the web settings often won't show a cancel option because Apple or Google handles the billing. Cancel through that store instead — iPhone Settings under Subscriptions, or Google Play under Subscriptions.
No. Uninstalling the ChatGPT app does not cancel an Apple or Google Play subscription. You must cancel through Apple, Google Play, or the OpenAI website, depending on where you subscribed.
It depends on where you subscribed and your region. Many subscriptions are non-refundable and you simply keep access until the period ends; accidental charges may be refundable if you contact support quickly, and Apple and Google run their own refund request processes. Verify on OpenAI's and the store's official pages.
Cancelling the subscription is different from deleting your account. You usually keep access until the billing period ends, then drop to the free tier. Your account and chat history are typically preserved unless you delete the account separately.
Yes. You generally keep paid access until the end of the current billing period, after which the account reverts to the free tier rather than being closed. You can resubscribe later if you want.
Check that the subscription shows an expiry date rather than a renewal date. On the web it should say it ends on a date; on Apple it reads "Expires"; on Google Play it shows the cancellation. If it still says it renews, you likely cancelled in the wrong place or too late.
Open the iPhone Settings app, tap your name at the top, tap Subscriptions, select ChatGPT, then Cancel Subscription. Apple handles the billing for in-app subscriptions, so the OpenAI website will not show a cancel button in that case.